Our services

OYP was created from the experience that hospitality professionals are often stretched thin. Balancing service, team management, and industry changes leaves little time for essential operations. Many businesses struggle to grow not from lack of passion or talent but from insufficient time and resources for effective HR and operations. While larger groups have dedicated teams, small and mid-sized businesses often navigate these challenges alone. OYP serves as your remote hospitality HQ, providing practical solutions to lighten your load and keep your business thriving.

    • Workplace Compliance & Employment Advisory

    • Payroll Audits & Fair Work Award Interpretation and Compliance

    • Mediation & Dispute Resolution

    • Job Descriptions

    • Performance Reviews & Goal Setting

    • Employee Retention Strategies

    • Workplace Culture & Employee Experience

    • Salary Benchmarking & Compensation Strategy

    • Development Plans

    • Incentive & Bonus Structure Development

    • Employee Benefits & Wellness Programs

    • Rewards & Recognition Programs

    • Business Performance

    • COGS reviews

    • Management Systems

    • KPI Targets

    • Inventory Management

    • Tech Platforms

    • Training & Development

    • Supplier Relationships

    • Onboarding & Offboarding

    • Creative Development & Strategy

  • A documented review of your business. We will provide a top to bottom review of where you sit and where you’re going. Through our process we’ll see how you stack up against your goals, what we can do about it and provide you with a strategic plan to grow.